This policy applies to all table reservations, private theatre bookings, events, and workshops at The Leslie's Cinema Cafe. We understand that plans change — please read below so you know exactly where you stand.
Cancellations made at least 24 hours before your scheduled booking time may be eligible for rescheduling at no additional charge, subject to availability. Please reach out to us as early as possible to arrange an alternative slot.
Cancellations made less than 24 hours before the booking time may result in forfeiture of the booking deposit. We are unable to offer rescheduling within this window due to the limited nature of our theatre slots.
For private events or workshops hosted at the cafe, cancellations made at least 48 hours before the scheduled event may qualify for rescheduling. We will do our best to accommodate an alternative date or time.
Cancellations made after the 48-hour window may not be eligible for a refund or rescheduling. As event slots involve significant preparation, we are unable to accommodate last-minute changes.
If a guest does not arrive for a confirmed booking without prior notice, the booking will be considered forfeited. No rescheduling or refund will be applicable in cases of no-shows.
Where a refund is applicable, it will be processed through the original payment method within 5–7 business days of the approved cancellation request. Please allow this time before following up.
We will always do our best to accommodate rescheduling requests, subject to availability. Please contact us as early as possible to explore alternative dates or time slots. Rescheduling is offered as a goodwill gesture and is not guaranteed.
In the rare event that we need to cancel or reschedule a confirmed booking due to unforeseen circumstances, we will notify you as soon as possible and offer you a full refund or a priority rescheduling at no extra cost.
Please reach out to us directly — we're always happy to help.
✉️ thelesliescinemacafe@gmail.com
📍 4, Sapthagiri Complex, Narayanapura Cross, Hennur Gardens, Bengaluru 560077